Shipping policy

SHIPPING POLICY

Processing Time

Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods and Rates

We offer the following shipping options:

• Standard Shipping (5-7 business days): Calculated at checkout

Shipping rates are calculated based on your location and the weight of your order. You'll see the exact shipping cost at checkout before completing your purchase.

Domestic Shipping (United States)

We ship to all 50 states. Most orders arrive within 5-7 business days with standard shipping.

No International Shipping / We currently only ship within the United States.]

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with a tracking number. You can track your package through the carrier's website.

Shipping Fresh Products

Our mushroom grow kits and fresh products are shipped with care to ensure they arrive in optimal condition. We recommend placing orders early in the week to avoid weekend delays. During extreme weather conditions, shipping may be delayed to protect product quality.

Delivery Issues

If your package is lost, damaged, or delayed, please contact us with your order number. We'll work with the carrier to resolve the issue.

Address Changes

Please ensure your shipping address is correct before completing your order. If you need to update your address, contact us immediately. Once an order has shipped, we cannot change the delivery address.

Subscription Orders

Subscription orders ship automatically according to your selected delivery frequency. You can manage your subscription delivery schedule through your customer account.

Questions?

For shipping questions or concerns, contact us.